RETURN POLICY

• Return Eligibility: Products must be returned within 30 days of purchase, unused, and in their original packaging to be eligible for a refund or exchange.
• Non-Returnable Items: Certain items, such as opened cosmetics and personalized products, are non-returnable due to hygiene and safety reasons. Please check product descriptions for specific return eligibility.
• Return Process: To initiate a return, customers must contact our customer service team for a return authorization number (RMA) and detailed instructions. Returns without an RMA will not be accepted.
• Refund Process: Refunds will be processed within 5-7 business days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.
• Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item). We recommend using a trackable shipping service for returns.
• Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 48 hours of delivery to arrange for a replacement or refund.